At Diamond Jewelry Club, we stand behind the quality and authenticity of our luxury watches. If for any reason you’re not satisfied with your purchase, we offer a flexible refund policy.

Eligibility

To be eligible for a refund, the watch must meet the following conditions:

  • The watch is in its original, unworn condition with all original packaging, tags, and accessories included.
  • The watch has not been altered or tampered with in any way.
  • The watch is returned within m, 30 days of delivery.

Refund Process

To initiate a refund, please follow these steps:

  • Contact our customer service team at customerservice@diamondclubjewelers.com within 30 days of delivery.
  • Obtain a Return Merchandise Authorization (RMA) number, which must be included with the returned watch.
  • Ship the watch back to us at using a secure and trackable shipping method.
  • Once we receive and inspect the watch, we will process your refund within 5-7 business days.

Refund Amount

The refund amount will be the full purchase price, minus any shipping costs and a restocking fee.

Acknowledgment

By purchasing a luxury watch from Diamond Jewelry Club , you acknowledge that you have read, understood, and agree to our refund policy. You also acknowledge that:

  • All watches are authentic and come with a warranty.
  • All watches are inspected and verified by our experts before shipping.
  • Returns are only accepted for watches that meet the eligibility conditions stated above.